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Invision Community offers fantastic ways of customizing the user experience for your members, and today, we’re excited to introduce some new and really simple ways of customizing Invision Community 5 even further using our new icon tools. Icon Picker Lets begin with our brand new icon picker. Containing both Font Awesome icons and emojis, the new picker allows you to easily search and assign icons to specific areas throughout your site. Lets take a look at some examples! icon-picker.mp4 Navigation icons Adding icons to the navigation list has been a highly requested feature, so we're happy to announce that you can now use this new picker to do exactly that, for both the horizontal and vertical navigation panels, without needing to modify your theme. Forum icons Uploading forum icons is a great way to personalize individual areas of your community. In the past, these icons have typically been images, uploaded via the admin panel. In addition to the upload form, the icon picker now makes it a breeze to assign icons to forums - and if a Font Awesome icon is chosen, it'll even inherit the featured forum color. Forum Feature Color We have brought the existing forum feature color to feed view allowing for a flash of color and personalization that helps associate a color with a specific forum. The feature color pairs really well with the card image to lift the forum display. Icon creator for badges, ranks and reactions Creating unique badges, ranks and reactions is a great way to boost activity within your community by encouraging members to share more engaging and frequent content - but designing these icons from scratch using a graphics program often comes with hurdles of its own. With our new icon creator, you can now design your own custom icons for badges, ranks and reactions straight from your Admin panel, using a combination of colors, icons and shapes. icon-creator.mp4 We think this new icon creator will make the rank, badges and reactions features even more accessible for everyone, allowing you to create a user experience that is uniquely yours. With Invision Community 5, bringing in customization and personalization moves beyond adding new themes. We're excited to see how you can take advantage of these new tools, and we look forward hearing your feedback in the comments below!View the full article
Long ago, back in the dark ages, forums used the number of posts a member made and how long ago they joined to demonstrate trust and experience. Is simply posting a lot and being a member for a long time the best way to know which community members are experts? And is there a better way? We think so. What makes an expert, and why are they important? Community experts are the keystones to any thriving community. You probably recognise a handful in your community. They tend to be active regularly, are often the first to try and help others with their questions and help set a positive example within the community. Wouldn't it be great if newer community members could discover who these super users were a little easier? These members trying to find their feet in a new community could follow trustworthy individuals, absorb the positive tone of the community, and even get help a little quicker. In the past, forums have shown trust and experience through basic metrics like post count and the years since they joined. However, these metrics only show that the individual has been around a long time and posts a lot. It doesn't show that they are potential role models or helpful and trustworthy. Community Experts with Invision Community 5 Invision Community 5 identifies these experts through metrics such as the number of solutions they have, the volume of 'helpful' votes on their replies, the speed of answers and more. Each forum will have its own experts, so if you have a very broad community, someone who is very helpful in a particular area will show as an expert in that area only. When a member has been picked as an expert, they'll receive an email thanking them, and they can then opt-in to be shown as an expert along with a regular notification or email with any unanswered questions in forums they are experts in. I'm absolutely killing it in the Test Forum Every few months, the experts are recalculated to reflect the organic way communities grow and change. After all, there's little point in showing that a non-active member is an expert. It might even encourage new community experts to keep up the great work and remain active longer. Community experts have a badge shown with their posts, along with the option to follow them. Encouraging new members to follow trusted community members should be a core part of any community strategy. Settings and control Of course, not everyone should be labelled as a community expert, and perhaps, in very rare circumstances, an existing community expert could have a bad day and not represent the community well. Invision Community 5 gives you the ability to set which groups experts can be picked from and offers you the opportunity to block existing experts, ensuring they won't be selected again in the future. Over to you All communities have to be purposeful and provide value. That value may be in close friendships, or it may be in getting answers for problems you have. Either way, locating the most helpful members will help develop trust, provide guidance and increase knowledge within your community. For transactional communities such as support-based communities, experts are vital in providing timely answers and demonstrating credibility and expertise to others. As always, we'd love to hear your thoughts. Please let us know in the comments.View the full article
Forum platforms have a wide range of uses, from helping with support to sharing knowledge, ideation and social interaction. Topics can span years, and once the initial explosion of replies has passed, the topic lives on in local search and search engines for future viewers to discover and get value from. However, it's not always easy to get the best content from a very long topic. You may have noticed that when you come to a topic seeking an answer, some replies are less than helpful. How do I fix my Apple Watch? Like this! It's common to find a lot of social content mixed in with useful replies. Jokes, GIFs and off-topic musings are all great while the topic develops organically in real-time. Having fun is critical to feeling a sense of belonging in a community. However, those coming to the topic a little later, say from a link Google has suggested, just want to get the useful content in the fastest way possible. That's where 'helpful' voting comes in. A very helpful reply Invision Community can already mark a single post as the best solution for that topic. Still, not every topic gets a definitive answer, and some community strategies resist quickly marking a post as the best answer to encourage more discussion rather than effectively ending it. Even when you have a definitive answer, there is often value in other highly rated posts offering more context, alternative solutions and more thorough explanations. With Helpful voting, your members are encouraged to flag which posts they find helpful in the topic. When enough votes are added to a single post, they are suggested as a possible answer. You can also tune out the noise and view the most helpful replies only. This is a powerful way to get the very best content from a topic in a short space of time. Want to just view the most helpful replies? No problem. If you eventually choose to mark a post as the definitive answer, the suggested post will be replaced with the answer you choose, but you can still see the posts voted as helpful to gain further context. The helpful voting works independently from reactions, which tend to cluster around social content. Social media conditions us to add a like or funny reaction to content that gets an emotional response. Indeed, a lot of the most highly reacted content is funny content. Social reactions are valuable when building connections between community members but often don't reflect what is the most useful content. The suggested most helpful post threshold is configuration via the Admin Control Panel. Helping your members find the best content within topics helps them do more in your community with less time. Forums continue to evolve, and while social content helps develop the community, content that solves problems and helps others is the rocket fuel you need to keep members and attract new audiences. Helpful voting also feeds into picking Community Experts, a new feature for Invision Community 5, but we'll talk about that in a future blog. A sneak peak at the new Community Expert badge I hope you found this update ✨helpful✨, and if you have any questions or comments, let me know in the comments!View the full article
Welcome to the third video of our sneak peak series! Today, we're really excited to introduce you to the new Theme Editor! Built entirely from scratch, the new editor provides an instant, live preview of your theme, as soon as you modify a setting. It's a zero-code approach to creating themes, and has been designed to ensure your theme adheres to your color scheme and looks great on every device, with very little effort. Let's take a closer look! Paragraph 1.mp4 To the left of the editor, you’ll see a live preview of your community. You can navigate to any page, as if you were browsing your site normally. At the top left of the editor, you’ll find icons which change the theme between the light and dark color schemes. Below that are buttons which change the viewport size, from desktop, to tablet, to mobile. This is a really convenient way to ensure your theme looks great on every device, without needing to manually resize your browser window. Lets take a closer look at the Color Palette. Editing colors in version 4 was a fairly time consuming process. For example, modifying the color scheme from the default blue to another color meant that 26 theme settings needed to be changed. In contrast, the Version 5 theme is powered by just 3 colors: Primary colors are responsible for styling the main elements on your page, such as the Start new topic button. Secondary colors control minor elements, such as pagination links, while the Base color is responsible for controlling the overall tint on your site. Clicking on these colors opens a color picker. Let’s change this blue color to yellow. Video 2.mp4 You’ll notice two things have happened here. First, the preview window updated as soon as we modified the color. All elements which were previously blue, now use yellow, such as the Start new topic button. Secondly, the text color in our button has changed from white to black. This is our automatic contrast feature and it ensures our text is easy to read on our new yellow background, since white text may be more difficult to read for some viewers. Below the color picker is a text box, with our color displayed in HSL. You can paste your own colors in this box, in any color format and that color will be applied to your elements. Video 3.mp4 The Base color controls the tint of your backgrounds and text colors. Let's try a few examples to demonstrate how easy it is to recolor your theme. Video 4.mp4 Next up are Logos! Invision Community 5 has three logo types: a text logo, an image logo for desktops and an image logo for mobiles. Let’s edit our text logo. Video 5.mp4 After changing the text to “Theme Editor Demo”, we can see that the logo in our preview window updates instantly with our new text. Below that, we have multiple options to help us style the text logo, such as font-family These fonts are a combination of system fonts and web fonts. The web fonts are hosted locally on your site for optimal performance. Additionally, we can also change the font-weight and font-size. We might want a different font-size for mobile logos, so that can be edited too. We can see a live preview by changing our viewport to the mobile option. If you’d prefer to use an image logo, you can assign it using the Image Logo options. Image logos are made up of 2 upload fields, one for the light theme and one for the dark theme. Below these upload fields, a slider lets you resize your logo so it fits neatly. Video 6.mp4 Layout options let you assign the default layouts in your community. In our first sneak peak video, we showcased the new side panel layout, feed view for forum categories, and compact view for topics. These can all be enabled via the theme editor using a simple select menu. Video 7.mp4 Lets explore some Color options! In the Header panel, we can see a list of elements we can customize. Clicking on an element opens the Swatch List, which is a list of 22 colors that are powered by the Base, Primary and Secondary colors from earlier. We have 6 "light" base colors, 6 "dark" base colors as well as various shades of our primary and secondary colors. Clicking on any of these swatches will apply that color to your element. But what if none of these colors suit your requirement? That’s where the Color Picker comes in handy. Here, we can easily choose any color, or even paste in our own color like before. Video 8.mp4 A major hurdle with themes in version 4 was customising the header. Depending on the complexity, this would typically involve modifications to both the CSS and HTML. That is a thing of the past with version 5! If we flick over to our Settings tab, you’ll see a brand new interface for customising the header. A new drag and drop feature allows you to easily reposition header elements without touching a single line of code. Video 9.mp4 It’s an incredibly fun tool to play with, and we’re really excited to hear what you think! Below the drag and drop area, we can customise the header further by using sliders to adjust its height, or we can enable navigation icons with a single click. Body settings let you can customise global elements such as the body background color, text colors, the max-width of your site, the font-family, font-size and more. Editing Content boxes has always required code modifications in the past. Using this new editor, we can adjust not only the colors of the boxes, but also the borders and shadows. Theme editing has honestly never been this easy! Video 10.mp4 And there you have it! Our brand new theme editor. With a few simple clicks and drags, we've been able to create a customised theme that looks great on desktops and mobiles, with a new color scheme, new logos, a customised header, new page layouts and restyled content boxes - all without touching a single line of code. Speaking of code, for those of you who want to apply more advanced customisations, we’ve added a really convenient way to access your custom CSS file, via a new dialog box. Video 11.mp4 And last but not least - the new theme editor is fully responsive, so even if you’re away from the desk, so you’ll be able to change colours and settings, upload new logos, redesign your header and even add your own code! Video 12.mp4 Developing this new editor has been a lot of fun, and it’s even more fun to use. Themes have never been easier to edit and we're really excited for you all to get your hands on it so you can have a play for yourself - but for now, let us know what you think the comments, and we’ll see you next time!View the full article
Welcome to the second video of our sneak peak series! Today we'll be taking a closer look at the new Invision Community interface, including dark mode, accessibility improvements, performance improvements and the mobile layout! Before we begin, I should mention that this is a pre-alpha version of Invision Community 5, so some areas of the design may change before the official release. New traditional header design In our previous video, we showcased our new, optional side panel which formats your navigation into a vertical list. For those who prefer a traditional, horizontal header, here it is! A much more compact header compared to version 4, the new design condenses the navigation bar into a single row, moving all sub-navigation items into dropdown menus. A new, optional area below the text logo allows you to add your website slogan or announce events such as anniversaries or holidays, and our new search modal provides convenient access to the advanced search filters from any page on your community. Accessible interface The main content area has been designed with accessibility as a priority. High contrast text colours and larger font-sizes help to make reading more comfortable and clickable table rows (which can be enabled or disabled via the Theme Editor) allow you to navigate between pages more easily. A visible focus ring significantly improves navigation for visitors who find it more comfortable to browse with their keyboard TAB key, instead of using their mouse (ie. visitors with conditions such as Parkinson's disease, or those who have temporarily lost function due to a broken arm). Focus.mp4 Elements are highlighted while navigating with the keyboard Dark mode Dark mode has become increasingly popular over the past few years - so it's no surprise that Version 5 has been designed from scratch with both light and dark mode in mind. With version 4, it was necessary to manage two themes in order to provide a light and dark colour scheme. In version 5 though, all of that is handled by a single theme. By default, your members will be able to choose their own color scheme preference: either light, dark, or system. System assigns a color scheme based on your system preferences - so if your device automatically switches to dark mode at night, your community will too! With that said, as an administrator, you also have the option to restrict your site to a single color scheme - so if you ONLY want to offer a dark theme, that's easily achieved. Performance Despite all of these new inclusions, the version 5 UI has been coded with significant reductions in both CSS and Javascript. We'll dive deeper into code reductions in a future blog entry, however two great examples are: - Grids: which have had a 100% removal of Javascript and are powered by only a few lines of CSS, resulting in a faster rendering time, especially for users on slow connections. - And carousels: which have had a 95% reduction in Javascript and now rely on native browser scrolling, for a much smoother experience on both desktop and mobile! Additionally we've removed a number of helper libraries that are no longer needed with modern browsers saving even more. Mobile UI With an incredible amount of mobile visitors accessing the web, we’ve placed a huge priority on redesigning the interface to ensure it lives up to todays standards. A new navigation bar at the bottom of the page provides convenient access to your activity feed, notifications, messages, a search panel, and navigation links. A conscious effort was made to ensure that this information was available within a single tap, and we found that a bottom bar like this was easier to interact with compared to icons in the header. The mobile navigation bar from Invision Community 5 A goal of the mobile UI was to display elements that were previously only available on larger devices, while still maintaining a clean interface. For example, to improve navigation, we've added a scrollable breadcrumb list to the top and bottom of the page. To improve guest participation, we added Sign In and Sign Up links to the bottom navigation bar. These links were previously hidden within the hamburger menu, so we feel like this will really benefit those looking to improve registrations. And as demonstrated in last weeks video, profile information is now available within posts, comments and reviews on small devices. We’re really excited for you to literally have a hands on experience with the new mobile interface of Invision Community 5, and we're interested to hear your feedback in the comments!View the full article
Welcome to Invision Community 5! Over the coming weeks, we'll be exploring a bunch of new features and improvements coming to our user interface including our brand new theme editor, a new mobile UI, dark mode and performance improvements thanks to a reduction in both JavaScript and CSS. To kick off this series, let’s take a closer look at the new sidebar layout and new view modes for the forum index and topic pages. Sidebar Layout Traditionally, Invision Community has shipped with a horizontal header and navigation bar at the top of the page, which is still available in version 5. We're introducing a brand new (and optional) sidebar layout, which can be enabled or disabled easily from within your theme settings. The sidebar not only provides convenient access to your applications, activity streams and search bar, but you can now add links to nodes for even easier access to popular or commonly used areas of your community. For example - a category from your forum, an album from the Gallery, or a product group from Commerce. Sidebar-zoom.mp4 Forum Index: Feed view One of our goals for version 5 was to re-imagine new ways for your visitors to consume content, and the sidebar layout is just one of our solutions. Table view has been the typical way of displaying forums, providing visitors with a simple summary of the most recently active topic. Grid mode introduced cover photos to forums and is a great way to make your page more visually engaging, while fluid view allows visitors to filter through a list of topics to easily focus on multiple areas of the community. Joining these view modes in version 5 is our new Feed view. Optional cover photos and featured forum colours allow you to personalise each forum, and a list of recently active topics with snippets of the most recent reply allow you to easily see what each forum is focusing on at a glance. The topic list drops below the cover photo and converts to a scrollable list on small devices. It's our fresh take on content display, and we can’t wait to hear your feedback! Topic pages: Compact view In addition, Invision Community 5 also introduces a new, compact layout option for topics. We wanted to create a layout which placed focus on your content while still keeping all of the authors profile information easily accessible within a mini profile. Stats, rank, badges, reputation points and more can be found by tapping the icon at the top of every post. The mini profile strip has also been added to other areas of the software too, such as comments and reviews in applications like Gallery and Blogs, and will appear on the mobile layout when the traditional "table view" is used in topics. Switching between the new compact view and the author sidebar view takes just seconds giving you complete control over your community. Mini profile.mp4 As part of this view, you also have the choice to feature/pin the original post to the top of every page, making it a breeze for your visitors to easily understand the context of replies without navigating back to page 1. Pinned posts have a slightly larger font-size to distinguish them from replies, and we've thoughtfully truncated them on pages beyond the first to keep scrolling to a minimum. The new sidebar layout and view modes offer a fresh and innovative approach to navigating and interacting with your community. We’re really keen to hear your thoughts on these new views and whether you’ll be unleashing them on your own sites! We appreciate that no two sites are the same, and those who are a fan of the classic header look will benefit from quick styling tools and a visual way to re-arrange the header elements which we’ll cover in a later blog. We’re looking forward to showcasing a whole bunch of new features over the coming weeks - so stay tuned, and we’ll see you then!Gå till full artikel
The Marketplace is closing on October 30th 2023. If you haven't already read the announcement, please read it first. As our Marketplace prepares to close its doors, we want to ensure a seamless transition for our customers. To facilitate this process, we're introducing a new 'license key' system to allow you to transfer your purchases to the third-party developer website in a privacy-conscious way. On the 'My Purchases' page, you'll find an improved layout displaying each resource you've purchased from the Marketplace. This includes the original purchase date, the expiry date (if applicable) and the current renewal term (if applicable). Additionally, we've added two new enhancements. First, you'll notice the purchase-specific license key (depicted as XXXX in the screenshot). This license key is accessible to the third party author and can be provided to them through their website or other means. It enables them to confirm your payment for the resource and check its activation status. Secondly, we've added a link to their profile in the Providers Directory (if applicable). You can find contact details and a link to the provider's website on their profile. We hope that these additions will help make the transition as smooth as possible. Third Party Developers Developers can now access the new 'My Sales' area, where you'll find a searchable list of resources that have had sales on the Marketplace. This list may include resources that were previously hidden. Clicking on any of these resources will display a list similar to the old 'my paid files.' Here, you'll find detailed information for each purchase, including purchase and expiry dates. Additionally, the list now includes the customer's current renewal term, which may differ from the initial purchase due to pricing changes. Furthermore, you'll notice the new license key, conveniently searchable in the top right corner. We've also made the list of purchases available in CSV format, allowing for easy integration into your own website or marketplace. Please let us know if you have any questions and we hope these new tools will ease the transition from the Marketplace.Gå till full artikel
Spam has always been an ongoing battle for community owners as spammers find new ways to circumvent existing anti-spam practices. We have seen an uptick in new ways spammers are breaking through existing defense. As such, we here at Invision Community continue to look at new ways for community managers to combat against spam. For our September release, we have added several new tools that can prevent spammers from registering in the first place and help combat them even if they register successfully. Let's take a look at these new tools and settings. Geolocation based registration filtering Oftentimes, spam attacks can originate using bots and servers from specific regions. Using our existing Geolocation service, we have now added filters that will allow administrators to hold registrations from specific regions for administrator review, or deny the registration entirely. Using this, administrators whose communities are under a spam attack from a specific region, can temporarily filter registrations from that region. Multiple regions can be defined at once, and each individual region can either be held for administrator review, or denied completely. Disposable Email Filtering We have added an extra option to our spam defense system to filter users registering with throwaway disposable emails, which are often used by spammers to bypass email validation. During Spam Defense checking, we now also check the domain in use for the registration against a frequently maintained list. If the user passes through the normal spam defense checking, but is found to have a disposable email address, then the administrator can define one of the following actions to be taken. Allow the registration to proceed Allow the registration, but moderate all posts (which an option to remove moderation after a certain amount) Flag the account for administrator review Register the account but immediately ban it Completely deny the registration For both Geolocation and disposable email filtering, the existing Spam Defense Whitelist is always honored ahead of these filters. Contact Us Email Verification A common pain point has been the Contact Us page. While the spam does not go to a user facing location, it does still land in the administrators inbox, or other area defined by the sites Contact Us settings. To help with this, if a visitor who is not logged in attempts to use the Contact Us page, then in addition to the existing CAPTCHA, the administrator can optionally require the person to verify their email address before the message is ever sent. This applies to all Contact Us behaviors, including any added by third party applications. Cloud Content Analysis For our Invision Community Cloud customers, we have also added an additional layer of spam prevention after registration. After a user registers, or if the account has been dormant, then the first few content submissions will be analyzed using a custom developed algorithm within our platform. The algorithm takes into factor many different elements of the content, and will rank the post between 1 (not spam) and 5 (definitely spam). The algorithm can be constantly adjusted and improved based on trends without any intervention from the administrator, and without the need to update to new releases of Invision Community. The administrator can then decide one of the following actions to take based on the score that was received. Allow the submission Hold the submission for moderator review Deny the submission completely Of course, specific groups can be made exempt from this and not have their content checked at all, which is useful for sites with subscription based registrations which may not want to have this applied to new subscribers, but do want to have new non-subscribers checked. Spam can quickly become a headache for most community managers, and these new tools will help further combat it at the source. For our enterprise and Invision Community Cloud customers, being able to check for spam when posting is a new tool which will further filter out more of those annoying topics and posts. We hope these new features give you additional tools in the fight against spam. The features and changes presented here are available in the following packages: Geolocation based registration filtering, Disposable Email Filtering, Contact Us Email Verification: Beginner, Creator, Creator Pro, Team, Business, Enterprise, Invision Community Classic (Self Hosted). Content Analysis: Beginner, Creator, Creator Pro, Team, Business, Enterprise.Gå till full artikel
We would like to take this opportunity to inform you of an important decision we've made with regard to the Invision Community Marketplace. After careful evaluation and consideration, we have decided to discontinue the Invision Community Marketplace, effective October 30, 2023. Over the past several years, we have noticed a decrease in usage of the Marketplace, with a staggering 75% decline in sales. In addition, we have observed a growing trend away from off the shelf customizations towards bespoke tailoring of a community by working more closely with developers. While it has been a platform for many dedicated and talented contributors to share their work, we believe it is time to re-focus our efforts and resources to better serve your present and future needs. We understand that change can be unsettling, but we are excited to share with you our new direction. We are putting our efforts into enhancing the newly introduced Providers Directory, a platform that will enable you to connect with third-party providers for a wide range of services, including custom development, community management/support, conversion services, and other valuable resources. Additionally, many providers will have independent websites you will be able to visit to explore and obtain existing and new premade resources. More details are to follow soon, but we would like to highlight a few key points: • Marketplace renewals will cease effective immediately • New purchases will end September 15, 2023 • The Marketplace will be removed in the October release and disabled on October 30, 2023 • You will continue to be able to install and manage existing and new resources via the methods provided by their respective authors • You will be able to obtain a key for each of your current Marketplace purchases and provide that key to authors to transfer your purchases directly to the author We invite you to visit the Providers Directory and start exploring the opportunities it offers. This will allow you to familiarize yourself with the database and the resources it will provide in greater depth. Many of the current Marketplace contributors have already created their profiles – please check them out! Of course, this does not mean the end of aftermarket development with Invision Community. We are currently building new development tools for Invision Community 5 which have easier ways to add new functionality. We want to express our sincere gratitude for your ongoing support and trust in Invision Community. We believe these changes will enable us to better position ourselves to continue moving forward in meeting the present and future needs of our customer base. If you have any questions or concerns, please do not hesitate to reach out. Thank you for being a part of the Invision Community family. Update We have posted our next blog covering the next steps for obtaining purchases from 3rd party developers.Gå till full artikel
Our June release includes enhancements to our various statistics and reporting features included within the community. Statistics are important for a community platform because they provide valuable insights about user engagement, preferences, and behaviors, which directly inform the platform's strategy and design. Furthermore, statistics enable the monitoring of the platform's growth and user retention, which are essential for maintaining a vibrant and active community. In our June release, we have made some enhancements to those features that will allow you to more quickly monitor those trends. Saved Charts In Invision Community 4.3, we introduced the ability to save charts to allow you to view them multiple times without needing to reset your filters each time. This works well, however there are three notable downsides. You could only save a chart if there were filters to apply, such as Warning Types, Device Types, Member Groups, etc. Any specified timescale was not retained in your saved chart. There was no centralized location to view every chart you have saved. In our June release, we have resolved both of those issues. Now, every chart can be saved regardless of if there are filters or not, and when saved, will now also retain your timescale as well. In addition to that, we have added an additional My Saved Charts page. This page will show you every chart you have saved, including all filters and timescales that have been selected. From this page you can quickly review all charts, temporarily adjust their timescales and filters to quickly see other information, as well as download each individual chart as a CSV directly from this page. Don't worry, though - your saved charts will also still show in their original locations just as they have in the past. Content Level Statistics Later on, in Invision Community 4.5, we introduced an improved Topic View that included various statistical information about the topic including the top comments, popular days, top commenters, and more. This, however, was only limited to topics in the forums, and not the rest of the community. In our June release, we have taken this and expanded it to content in every application. This includes Blog Entries, Gallery Albums, Gallery Images, and more. Each content item (such as a topic, blog entry or image) will show a new button for those with moderator permissions which opens a full statistics and analytics modal, providing expanded statistical information related to that particular piece of content specifically. Clicking this new button opens up the statistics and analytics modal. Our Classic customers will see the following view: Cloud Powered Historical View Tracking For our Invision Community cloud customers, we have expanded our infrastructure to allow for storing historical views for all content. On the previously mentioned Statistics and Analytics modal, a chart will be shown that outlines the amount of views that content has gotten every single day over a period of time, to allow you to see when specifically content was popular. This chart allows you to view trends for up to a year in the past. Additionally, we have expanded this to content containers Forums, Downloads Categories, Blogs, Blogs Categories, Gallery Categories, and more will all report their own historical view trends. Finally, these trends can be exported as a CSV file for your own personal processing if desired - and if needed, you can choose to only include certain types of content if you are focusing on one particular section. We hope these changes help you to identify trends from within your own community to help you promote and grow it further. The features and changes presented here are available in the following packages: Saved charts and content item level statistics: Beginner, Creator, Creator Pro, Team, Business, Enterprise, Community Classic (Self Hosted). Saved charts, content item level statistics, analytic report generation, content level historical view tracking, container level historical view tracking: Beginner, Creator, Creator Pro, Team, Business, Enterprise. If you do not see your product or package listed, please contact us to talk about upgrading your Invision Community.Gå till full artikel
Invision Community proudly powers the newly launched AI Skills Hub, created by Innovate UK in partnership with PwC! Invision Community 5 offers a broad range of capabilities beyond just classic forums that enables you to build out an entire interactive website with community at its heart, and that is what we did for Innovate UK. The AI Skills Hub is part of the UK’s national push to upskill workers across high-impact sectors like agriculture, construction, creative industries, and transport. With an urgent need for practical, ethical, and industry-specific AI training, the Hub brings together learners, employers, and training providers in one seamless digital environment. Invision Community is the perfect platform for this project. Let’s take a look at some of the functionality we provide. Organize webinars and eventsThe AI Skills Hub runs a full schedule of in-person and online events along with webinars all organized by our built in Events manager. Members can follow these calendars to get notified instantly when new events are available and confirm attendance with the RSVP system. Create pages, courses, and blogsOur pages application allows AI Skills Hub to create resources, statistics and FAQ that look great across all devices — no need to learn a complicated CMS or how to code. Additionally, leveling up skills is key to the success of the AI Skills Hub. This is where our courses functionality stands out as the backbone of the learning pathway system. Members can learn about tech-stacks, generative AI and more in a structured process. In a fast moving sector, it’s important that members are kept up to date on key topics. Our built-in blogging functionality helps the AI Skills Hub keep their members in the loop. With the ability to subscribe, it’s easy to ensure members are brought back to the site. “AI is here to stay,” said Zlatina Loudjeva of PwC in the official press release. “To benefit, workers must take charge of their development.” We couldn’t agree more—and we’re proud to be part of this project, proving that Invision Community is much more than just a forum platform! To see what Invision Community has to offer, you can start a free 30 day trial (No credit card needed)Gå till full artikel
You can get a lot of data from your Invision Community. We have charts and graphs for almost every item you can think of from reactions used to time to solution. However, it can be hard to extract meaning from the raw data and even harder to organise the charts. Our June release of Invision Community 5 aims to solve both of these problems with “My Charts” transforming into a much more useful “Saved Reports” feature and the addition of a key community health metrics dashboard. Let’s dive in! Saved ReportsPrevious versions of Invision Community had the ability to save charts to a single page that only you could see. This was fine but it meant that all your key metrics were jumbled together and you could not share this curated dashboard with other team members. The new Saved Reports feature solves these problems by allowing you to optionally save to a new custom report page that all your team can see allowing for logical grouping of saved charts. When you want to save a chart, you’ll see some new options. You can opt to store the chart in an existing report, or create a new one. Reports are like pages of a dashboard. For example, you can create a saved report called “Forums” and store all the forum-based metrics you wish on that page, and then create a separate report called “Members” and store member-based metrics on that page. Now you can organise all your commonly used statistics into one place with a logical grouping which saves a lot of time scrolling up and down trying to remember which chart you wanted. Each saved report page has tabs for charts and blocks, which means you can now store activity blocks right to your report dashboard. Finally, you can download a single CSV of all the charts into a single file which you can then process externally if you so wished. Saved Reports is available on all Invision Community plans. Community HealthNow that you have all your data organised, how can you see the health of your community? Is it based on the number of posts made per day, or the number of reactions? Partly, but there is more to the story when looking for trends over time. To help answer that question, we have created a new special report called Community Heath which contains key charts fed from multiple data points and crunched with our own algorithm to produce a visual indicator of how your community is doing. Let’s take a closer look at each of these charts and break down what each mean. Author Diversity Knowing how many posts have been made is good, but do you know if a very small number of people wrote them? A healthy community has a broad range of voices contributing to topics. This chart uses an algorithm to smooth the data. The actual number of authors isn’t as important as the trend. A ratio of 1.0 means nearly every post is from a different person showing greater diversity. Responsiveness This chart is another algorithmically generated trend line depicting the time between posts within topics. This is an important metric to help you understand the spread of posts across your community. The time of the first reply is important, but so is the speed of ongoing replies. Engagement This chart takes a variety of different interactions and combines them into a single metric over time. The interactions include reactions, following, solving and creating content. This chart is likely one of the most important as you can see trends over time and if engagement is falling or growing. First Response Time A responsive community where members get answers to their questions and replies to their topics is a sign of a healthy community. This chart uses some smoothing to produce a trend line you can monitor over time. DAU/MAU The Daily Active Users / Monthly Active Users ratio indicates how “sticky” your members are. It depicts the trend line of how often your monthly users come back daily. Any value over 1 means that your community is receiving a greater number of daily users than the monthly average. This chart is taken from our community and you can see when we announce new releases (May and June) we get a spike in returning members. What do they tell us? You can combine these charts to get a better understanding of your community. For example, you can see we had big spikes in returning visitors, but our engagement and first response times remained fairly average which indicates that people returned to read, but not contribute which is consistent with people returning to read about the latest release. You can also tell that our author diversity is fairly healthy with a value of 1 meaning every post is by a different person. Any community will have a core group of people that post more, and our values are consistent with a good number of unique voices. Overall, this shows that our community shows healthy signs of distributed activity and good responsiveness. You can also see that there are times where a smaller number of voices make the most contributions to our community. We might choose to engage those who haven’t posted as much by asking more questions and creating more opportunities for replies. The new Community Health metrics will help you understand your community data. We’re excited to see what your community trends are and how you can use the data to keep your community healthy. Community Health is available on Invision Community Creator Pro plans and above.Gå till full artikel
It’s been four months since Invision Community 5.0.0 was released and we’ve had a lot of feedback over those months which has fed into a number of improvements. While we have a number of bigger features in the pipeline, sometimes the smaller improvements which improve your time on the community can have a bigger impact. Let’s take a look at those changes. Tag usage chart filtersOur re-imagined tagging system brings content from across the suite into a single page offering opportunities for secondary categorization. The AdminCP statistics chart for tag usage was updated with a customizable filter so you can drill down by app and sections allowing you to look at tag usage in specific forums or galleries rather than across the community. Recommended TagsWhile we recommend that communities use as few tags as possible to make tagging more effective, it can be possible to end up with dozens of tags even though your community may use the same handful for most of their content. You can now surface any tag to the top of the list by making it a recommended tag. This also has the benefit of nudging your community to use your preferred tags. Forum CollectionsThere are many places in the AdminCP where you’re asked to select many forums. It might be when you’re creating a saved moderation action and want to choose which forums it can be run on. Most communities tend to have logical groupings. On our forum here, we have feedback and ideation sections, along with support sections. We often have to select the same forums when setting up moderation, announcements or even default streams. We have to click the same four or five forums each time and if we ever removed or added a forum, we’d need to remember to go and add that in manually. Forum collections allow you to create groups of forums. In our example, you may create a grouping of all support forums. Once set up, you can select that single grouping instead of manually selecting the forums you need. They even update when you add or remove forums. Turnstile CAPTCHAThe venerable Google hCAPTCHA has served us well. For many years we’ve been identifying traffic lights and motorcycles for reasons no one really knows when we have the temerity to use a public WiFi connection. As much fun as it is working out if two pixels into a new square means it should be clicked or not, the truth is that hCAPTCHA isn’t as effective as blocking bot traffic as it once was. Cloudflare’s Turnstile CAPTCHA is a very effective (and free!) solution. It’s much less obtrusive too and in most cases you don’t need to do anything. It’s now an option and we recommend you check it out. This wraps up the most recent improvements to Invision Community 5. Which are you looking forward to the most?Gå till full artikel
Imagine empowering your community members to take real-world actions and instantly see their achievements recognized online. That’s the power of Quests, a brand-new feature coming soon to Invision Community. What are Quests?Quests are a flexible, engaging way to gamify experiences both in-person and online. They’re made up of challenges that members complete to finish a Quest. Each completed Quest rewards your members with badges or other rewards of your choice, fostering deeper connections and continued participation in your community. Real-World ImpactQuests were designed to bridge the gap between in-person experiences and online communities. For example, at an event, attendees can scan a QR code to join your community and instantly start a Quest, such as completing a quick fitness challenge or checking in at a booth to earn a prize—with their achievement automatically synced to their online profile. Use Cases Across IndustriesEvents & Conferences – Reward check-ins, session feedback, or networking interactions Musicians & Artists – Include Quest QR codes at shows to link attendees to specific events and continue the community vibe post-tour Sports Teams – Gamify game-day experiences with rewards tied to attending the game or visiting fan zones Creators & Educators – Create challenges for students or community learners to track progress and celebrate milestones Brands & Retailers – Incentivize in-store visits or product demonstrations with instant online recognition But Quests go far beyond event activations. They’re also a powerful in-community gamification tool, enabling you to create achievement-based experiences that motivate members to take action, engage meaningfully, and keep coming back. Tailored Gamification ExperiencesOur achievements system is a great way to collect points and move upwards through the ranks while interacting with the community on a regular basis. Quests takes this a step further by allow you to create specific pathways through the community to earn rewards. For example, you may set all new members on a "Welcome" quest where you complete your profile, post a welcome story and follow five members. On completion they could get a badge or a voucher for money off their next order from your store. Set your Quest achievement rulesWith Quest Achievement Rules, you can tailor exactly what behaviors are rewarded. Whether you’re encouraging members to engage with your forums, onboarding flow, or live events, Quests give you the flexibility to align incentives with your goals. Here are a few ways Quests can be used in your community. Reacting to posts RSVPing to events Following members and content Attending online events or webinars Scanning event-specific QR codes Quests are coming soon!We’re extremely excited to see how you integrate Quests into your community strategy. Whether it’s to bridge the gap between in-person and online interactions, or to build tailored gamification experiences entirely within your platform, Quests unlocks a whole new level of engagement. Share ideas for Quests and ways you might use them in your community. Quests is available for Invision Community Team plans and above.Gå till full artikel
Enhancing the Mobile Experience with New PWA FeaturesAs part of our ongoing mission to ensure Invision Community 5 feels as smooth and modern across all devices, we’re pleased to announce several improvements in 5.0.10 that enhance the Progressive Web App (PWA) experience. What is the PWA and how do I use it? A Progressive Web App (PWA) is a mobile-optimized version of your community that users can add to their device’s home screen, just like any regular app. It launches in full-screen and supports push notifications and badges (when enabled). To install the PWA: iOS/iPadOS: Tap the Share button in Safari (square with an arrow), then tap "Add to Home Screen." Android: Tap the three-dot menu in Chrome, then tap "Add to Home Screen." The goal for this update is to make your community feel closer to a native app and to make the PWA more accessible, so lets take a look at what's new! Pull to Refresh on iOSAdding pull-to-refresh in the iOS PWA has been a popular request in our feedback forum and I'm excited to share that it has now been implemented. Just like in a native app, users can swipe down to refresh the page in iOS, making it easier and more intuitive to see the latest content. This feature replaces the Refresh button previously found in the mobile footer and brings the iOS experience in line with modern mobile app standards. light-pull-to-refresh.MP4 dark-pull-to-refresh.MP4 Loading animationNavigating between pages in PWAs could sometimes cause confusion due to the lack of a loading indicator. To alleviate this, a custom loading animation has been added which should reassure your visitors that the next page is actually loading. It’s a subtle addition, but it's one which many visitors would expect to see in modern mobile apps - and now they can! ScreenRecording_06-07-2025 13-25-43_1.MP4 Installation prompt bannerSome users may not be aware that they can install your community directly to their device like a native app. To help with that, we’ve introduced a new installation prompt banner to help guide them through the install process. This banner appears when users are browsing your community in a mobile browser. Tapping the banner brings up step-by-step instructions tailored to their device. It’s a gentle nudge that increases PWA adoption while also respecting your visitors choice with a dismiss button. ScreenRecording_06-07-2025 13-56-44_1.MP4 App icon badgesReceiving a notification on the community now adds a notification badge to the PWA icon on your home screen, even if the PWA isn’t open. It’s a great (and familiar) way to inform your members that there’s fresh content waiting for them, and it's just a single tap away. Badges.mp4 Redesigned enable push promptsEnabling push notifications has never been easier. You are now prompted not only in the main notifications menu, but also when tapping follow on any item. EnableFromMenu.mp4 More improvements coming soonThis is part of our ongoing commitment to make Invision Community 5 the best possible experience on mobile. We’re already working on additional improvements to make the mobile experience even more polished and I look forward to sharing them with you in a future update!Gå till full artikel
We've all been there. You accidentally remove the wrong block when using the Page Editor, and that custom HTML or WYSIWYG editor block is gone forever. You may have also moved some blocks around, only to realise the layout was perfect before. The new Invision Community 5 Page Editor is a powerful tool that enables you to create custom pages using your community data. We know how effective it is; we have used it to build out this site. We also know the pain of deleting the wrong block or wanting to revert to a previous layout. Our Invision Community 5 July release introduces the ability to roll back to a previous version, providing confidence in using the Page Editor, knowing that any action can be undone. The video shows the Page Editor rollback in action. In this example, I "accidentally" removed a text editor with custom text inside. In the past, this would have meant recreating it from scratch, but now you can view past versions of the page from within the Admin CP and restore it with just a few clicks. Each time you change something when using the Page Editor, such as adding a block, editing a block's settings, or changing the block template, a revision is stored. When you click the "Finish Editing" button, a manual save event is stored which is a great way to navigate the list of changes. Those manual save events act as definitive versions of that page. The filters allow you to review those changes quickly, and even show just the changes you made in your last Page Editor session. Accidental deletes, experimental layouts gone wrong and incorrectly edited settings are now a thing of the past. We hope that you find this new feature useful. I know we will!Gå till full artikel
Invision Community's advertising system enables the inclusion of linked images in your community's feeds to highlight events, draw attention to important updates, and promote external services. You can even monetise your community by selling advertising space via the built-in commerce tools. In Invision Community 5’s July release, we’ve added several improvements to the advertising system to make advertisement placement more flexible and even allow them to be placed in emails. Let’s dive in! A flexible approach to advertisement placementThe system enables you to place advertisements between topics when viewing a list and between posts when viewing a specific topic. However, the current setup only allows for advertisements to be displayed at set intervals, which may not achieve your desired results. For example, if you set an advertisement to appear every three rows and repeat once, it could end up appearing on the sixth row instead of the intended placement. The update introduces an additional option that allows you to place items via intervals, for example, every 10 rows, or via a specific list position, such as after the third item. In addition, you can now specify which forums you want the advertisements to show, giving you even more flexibility when targeting content. Selling email advertisement slotsNew to our Invision Community 5 July release is the ability to sell advertisements in select emails, such as notifications. You could do this for internal marketing, or to generate revenue for your community. The advert will appear at the top of the email. You can set up advertisement sales from the built-in Commerce functionality. You can choose to sell advertisement space on your community, or you can sell advertisement space in notification emails. Furthermore, you can choose which member groups receive these advertisements as well as target specific areas of the community. In addition to these features, we’ve given the Page Editor widgets a refresh to improve their functionality. We continually strive to enhance existing features, and we hope you enjoy the updates to our advertisement system!Gå till full artikel
You've no doubt heard of the term' engagement' many times when designing and managing your community, but what does it mean? Every community is different, but they all share the three main types of engagement. 🚀 Active engagement is centred around creating, including posting, replying, voting, and reacting. 📖 Passive engagement is based around consuming, such as reading, logging in and following content areas that interest them. 🤝 Relational engagement is based around networking, such as following members, private messaging and joining clubs. Every community is unique, so it's essential to start by defining what meaningful engagement means to your community. If you're a support community, then key metrics would be the time taken to answer topics and the percentage that are marked as solved. Brand communities would want to track metrics such as author diversity, positive reactions and feedback interactions. Educational communities would focus on monitoring the quality of replies and the percentage of courses completed. Let's examine some broad strategies you can adapt to suit your community. Community designWhat can people see before they are logged in? Can they see some teaser content and that the site is active and full of life, or do they see empty blocks and 'Please sign in' messages? Ensure your community is set up to provide sufficient content for guest visitors to encourage them to read more. Ensure your home page shows signs of life. Our Page Editor enables you to drag and drop blocks on the home page to display member leaderboards, trending content, and more. Signs of life are key to encouraging membership. Engagement can't happen if those visiting can't see what your community's purpose is and how it can solve their problem. Be transparent and open-endedFinding the balance with moderation is key to a healthy community. Members should feel safe speaking up. Allow debate, moderate fairly but robustly, and avoid rules that focus on penalties. When people understand that their voice matters, they are more likely to show up. Setting healthy boundaries and making them known helps keep bad actors away and the community positive. Interact personally and make it easy to respond. Ending a post or blog with a question or clear call to action works just like it does on YouTube—ask for thoughts, feedback, or shared experiences. The easier it is to jump in, the more likely people will. Lead conversations with tools like Live Topics to host real-time chats and Q&As. These turn into permanent discussion threads and help build momentum through live interaction. Making it easier to contribute to your community can help engage those reluctant to start their own conversations. Creating group topics can help. Some examples of that may be: Weekly themed threads (e.g., "Showcase Sunday") AMAs with staff or key members Quick polls to prompt votes or discussion Questions-and-chat.mp4.b6a143e2047671456d5009d0a86d0697.mp4 Reward and recognize contributorsPeople stay engaged when their efforts are seen. Use built-in tools like: Reputation points Automated achievements with badges and ranks Personal recognition to award custom badges and points Automatic group promotions that unlock perks when milestones are hit Community Experts feature highlights members who consistently help others, making it easy to surface trusted voices and reward helpful behavior. You can also use the Featured Content option to showcase standout posts, questions, or stories from anywhere in the community. It's a great way to recognize quality content and share it with the entire community. Reward.mp4 Try it for yourselfWhen people feel welcomed, heard, and appreciated, they engage more. Keep it simple. Guide first actions, make it easy to respond, recognize outstanding contributions, and repeat what works. That's how communities grow. Spend five minutes a day to welcome someone new, highlight a great post, or start a conversation. The more you show up, the more your community will too.Gå till full artikel

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