Klient Service

We provide self-help, private ticket, and community-based support to ensure your Community runs as well as it can. If you ever have any issues that you cannot solve with the methods below, please ask. We are here to help! Health Dashboard The first step to obtaining support should always be from your AdminCP. If you log into your AdminCP and visit the Supportlocation, this will take you to Health Dashboard Health Dashboard Within this area, there are many tools in which may assist you in resolv

This guide covers the various areas of our billing system, within our client area. Answering various common questions we are asked about purchasing items, and managing billing items such as addresses, credit, and payments. Orders Section Once you have logged into the client area, you will see there is an order tab in the menu, as shown in the screenshot below. Orders Every order/invoice that has ever been on your account, can be seen in this area. As you can see at the top, there is an order th

Your client area on our site, is your area in which to manage your client licences, interact with support, make any payments, and generally manage your account on the platform. Below is an overview of the various functions of your client area. Client Area Overview Manage Purchases (1) On first logging into the client area, you will see the "Manage Purchases" section. From the screenshot above, you can see there are 2 items present (one cloud and one self hosted license). You can manage any of t